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Pathmark Tops Worst Supermarkets List [POLL]

A recent survey shows Pathmark shoppers aren't satisfied with their experience.

A national supermarket survey released by Consumer Reports found that Pathmark customers have the worst experience of any supermarket chain in the United States.

topped the list, and according to this slideshow, 75 percent of those polled had at least one complaint about shopping at the New Jersey-based chain, which has a on Front Street in East Meadow.

Food quality, price and cleanliness concerns weighed on Pathmark, which is a unit of A&P.

To see the entire list, check out this report in The Fiscal Times, where King Kullen gets prominently mentioned, though not for having angry customers. 

paul May 09, 2012 at 12:51 AM
I read the entire article that was published in the Fiscal Times. In my opinion all the ratings were irrelevant to most supermarkets. The big name markets have been compared to much smaller supermarket chains that exist only in a much smaller market or region than the tri-state area of New York. As we all know people are quicker to respond to make a negative comment online than they are to leave a positive remark. It is also how an individual store is located, how it is operated, where it is located, population, demographics customer volume and the like..... The survey in the Fiscal Times painted the story with a very broad brush and should not be misconstrued for all the supermarkets in a chain or network...
paul May 09, 2012 at 12:53 AM
I read the entire article that was published in the Fiscal Times. In my opinion all the ratings were irrelevant to most supermarkets. The big name markets have been compared to much smaller supermarket chains that exist only in a much smaller market or region than the tri-state area of New York. As we all know people are quicker to respond to make a negative comment online than they are to leave a positive remark. It is also how an individual store is located, how it is operated, where it is located, population, demographics customer volume and the like..... The survey in the Fiscal Times painted the story with a very broad brush and should not be misconstrued as for all the supermarkets in a chain or network...
paul May 09, 2012 at 02:01 AM
I read the entire article that was published in the Fiscal Times. In my opinion all the ratings were irrelevant to most supermarkets. The big name markets have been compared to much smaller supermarket chains that exist only in a much smaller market or region than the tri-state area of New York. As we all know people are quicker to respond to make a negative comment online than they are to leave a positive remark. It is also how an individual store, is operated, where it is located, population, demographics, customer volume and the like..... The survey in the Fiscal Times painted the story with a very broad brush and should not be misconstrued for all the supermarkets in a chain or network...
ender wiggins May 09, 2012 at 03:02 AM
The pathmark in east meadow is awfull. The fruit and vegetables are poor quality and limited in variety, and their are no organics. The isles are crowded and often filled with boxes waiting to be unpacked. Just walking through their parking lot and mall entrance can be a turnoff to going in.
Michael Ganci (Editor) May 09, 2012 at 12:22 PM
Thanks for the comment Ender!
Brent M. May 09, 2012 at 12:26 PM
the one in east meadow is beyond horrible.. half the strip mall stores in there are gone.. other ones are run down.. homeless joe lives in the back by the loading docks.. which any smart person knows, brings around what type of clientel??? I remember seeing a couple get into an shouting match with a pathmark employee, bc the employee said their food stamp only lets them buy a CERTAIN type of peanutt butter yet their view was "whats the difference" .. and the employee stood her ground bc they wanted the more expensive brand! Good for her.. and the kicker is.. they went and loaded their groceries into a brand spanking new, polished , shined the whole nine yards , VOLVO 4 door car.. the whole area around Pathmark is crappy... enough said.. people coming up to your car windows asking for money.. please...
Joseph Brown May 09, 2012 at 02:50 PM
It's possible that couple just lost their job and are new to the rules and regulations of Food Stamps.
Christine May 09, 2012 at 05:25 PM
I do a decent amount of grocery shopping at Pathmark because I live two blocks away from it, so it's easy to run over when I need something. The shopping center as a whole was always sketchy (not to mention dated and dirty), but with more and more vacancies it's gotten so bad. I still go there for basic items because it's cheaper than all the other stores listed in your poll. The complaints I have about their products (poor produce, no grass-fed meat, etc.) are not really specific to Pathmark-- they apply to the other huge chains too. I work near a Trader Joe's so that supplements the basics. Uncle Giuseppe's has some nice stuff but it's overpriced and seriously overcrowded. Pathmark does have a lot of customers who are EBT/food stamp dependent. That in itself is indicative of a larger issue-- not Pathmark's problem. But some of those customers shop once a month for the whole family so they have multiple carts full to the brim. That slows down the checkout process for everyone, and is definitely a downside of shopping there. I have to say though, over the years I've dealt with many PM employees and they're always helpful and friendly. Just my two cents!
paul May 10, 2012 at 12:12 AM
To Timmy B: Yes there are issues at the Pathmark in the East Meadow Mall. I recently had the vagrant issue addressed with management. Hopefully it will remain that way. Let me know if it changes. Regarding the food stamp or EBT issue - that occurs on a daily basis at most if not all supermarkets. Just a reality. The employees must always be polite, but sometimes they deal with the same person or family on a regular basis therefore causing a slight agitation on behalf of the employee. So this may sometimes occur. It should not but it may.... I have been in contact with the A&P company who now owns Pathmark, and the East Meadow Mall owner/management. The issues of lighting and cleanliness of the mall should be addressed in the near future.
paul May 10, 2012 at 02:25 PM
I read the entire article that was published in the Fiscal Times. In my opinion all the ratings were irrelevant to most supermarkets. The big name markets have been compared to much smaller supermarket chains that exist only in a much smaller market or region than the tri-state area of New York. As we all know people are quicker to respond to make a negative comment online than they are to leave a positive remark. It is also how an individual store is operated, where it is located, population, demographics, customer volume and the like..... The survey in the Fiscal Times painted the story with a very broad brush and should not be misconstrued for all the supermarkets in a chain or network...
Brent M. May 10, 2012 at 06:45 PM
To Mr. Brown,, It is possible.. however,, is it also possible they are scamming the system like so many do ... ???? Everybody always talks about .. giving to the homeless, and be nice to homeless it could be you someday.. yeah., thats great and all.. but what about the people that the news has caught scamming pretending to be homeless.. or those at a certain Wal-Mart who degrade you if you DONT give them a dollar..
shelly May 19, 2012 at 04:27 PM
Yes yesterday may 18th 2012 myself & my husband were cashing in our bottles in eastmeadow pathmark & we collected them & carried them from nassua community college threw the park to cash them in & a lady named donna disrespevted me & my husband by saying our bottles stink & it's against the law to have dirty smelly bottles & cans I'm disabled &ut still functional she affended me & one of the managers was even more disrespectful not trying to solve both issues made me loss my emotional control & I outbursted words not needed I want to say sorry to pathmark but donna needs more trainning & medication. She was mean & I won't stop feeling that way until she apologize to my shelly I shopped there for years even won a free turkey 4 thanksgiving donna you were very rude disrespectful & I will let everybody I no & also facebook pathmark shoppers no what u did until you apologize to me I'm a very sweet lady & I earned respect at all times not ask for it or take it I was raised right by good parents & brothers so donna I'll be waiting for my apology shelly a can & bottle collecter & u should put a sink there & a sign stating clean bolttles & cans only .
shelly May 19, 2012 at 04:32 PM
Donna from eastmeadow pathmark is rude low selfesteem & needs more trainning with people
shelly May 19, 2012 at 04:35 PM
Why if I work hard 4 or 6 hours collecting cans & bottles why how am I going to clean them donna I live in a room I rent with some roaches & I bet you my room is cleaner then your house. Again & I have roaches so you should think before you speak so you no how to tell a coustomer something mean but in a polite way thanks
paul May 19, 2012 at 04:44 PM
To Shelly: Since you have access to a computer, please read the bottle law online. First - as a rule of thumb bottles need to be cleaned. Second - as a rule of thumb they need to be returned where purchased. Three - When you enter a location to return them and if they are dirty and smelly you can most certainly be refused. Anything else I can help you with? Perhaps take you bottles to another location, or did other locations already ban you too? Just asking...
Alex July 20, 2012 at 04:07 AM
As someone who returns bottles regularly at many stores on Long Island, I can say that it is STRONGLY recommended that bottles are clean for the most part. They do not need to be washed, but they should certainly be completely empty. The bottle law RECOMMENDS that containers be washed, but the store IS required to take them if they are empty and not damaged within reason. Recently, A&P (as well as many others) has drastically improved the cleanliness of the bottle rooms in its LI stores. Unfortunately, customers still come in with bags of disgusting bottles. The bottles that are not accepted often end up on the floors of the bottle rooms and overflowing out of the garbages. Often the bottles are full of soda, sticky and attracting bugs, destroying all attempts by the store of keeping the rooms sanitary. This was a big problem at the Waldbaums in Stony Brook, whose management had to put up signs advising customers to clean their bottles, as well as notify customer service if glass breaks, since a number of customers and associates have been cut by broken glass bottles. In order for the law to work, people who use it must cooperate and do their part, so that it does not become too inconvenient (or hazardous) to return bottles to our local stores. To Paul: The bottles DO NOT have to be returned to the store in which they were purchased. As long as the store sells the BRAND, they must take back the bottles. That part of the law was added in 2009 when water bottles were added.
Reena M Mathew June 24, 2013 at 08:34 PM
I had a bad experience at New Hyde Park Pathmark. I got a coupon from pathmark today morning. When I had to go back today evening and tried to use the coupon they would not accept the coupon. the customer service and the manager was very unhelpful and nasty. They humiliated me in front of other customers. They no more care about customers.

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